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Hi Julie,

Thanks for the message, the problem it your description is too simple, so it is hard to know the status on your side, could you please tell me your site url? If it is caused by plugin or theme conflict, you can just deactivated other plugins or change your theme to wordpress default theme for example twenty ten and so on, please tell me which plugin or theme is conflict with our plugin, thanks, have a happy day. 🙂

Best Regards,

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